Submitting help requests containing PHI is permitted. The help.phtech.com interface is fully HIPAA compliant.
Submitting a Help Request
- Click Submit a request at the top of the page.
- Select the request type and fill out the form.
- If this is your first time submitting a request, you will be sent a new user account setup email shortly after submission. This will allow you to establish an account, check your request status, provide additional details, and confirm resolution.