Starting December 20th 2018 all users will have the ability to start using CIM’s new User Interface, without impacting your workflows. These visual updates are part of a larger initiative to incorporate user feedback, improve our product, and enhance the user’s experience.
What do I need to do?
You will be prompted if you would like to try the New CIM User Interface when you login on or after December 20th 2018.
- Select “Yes” if you would like to start using it, otherwise Select “Explore this later” and keep using CIM as you know it today.
Can I go back to the old User Interface?
Yes, you will have the ability to toggle between them as shown below:
Where are the System messages?
System messages are now located in the top navigation bar, accessible anywhere.
Submitting a Help Ticket:
Click the help icon in the top navigation to submit a ticket for help
Opening and Closing Search
Search can now be auto hidden when you open a search result. An option has been added to turn on or off auto collapse of the search menus. You will be able to change this setting by:
- Navigating to your User Profile
- Clicking Client Settings
- Checking or Unchecking Auto collapse search menu
Comments
2 comments
Nice upgrade with great interface .
I had initially left a Not-So-Nice Comment, because I could not get into PH TECH, no matter what I tried. This is an update:
I left a message at 6:00 PM, on 01/03/2018. I received a call back, at 10:15 this morning from Melissa.
Despite my frustration, Melissa was kind enough to walk through getting my account fixed. WHAT STELLAR CUSTOMER SERVICE SKILLS! Melissa reset my password, and assisted me in creating a new user ID
I cannot thank you guys enough, and really appreciate your prompt response. Now that I can log in, I can get all of my work done. THANK YOU! THANK YOU ! Thank You!
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