Product Engineering

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Activity overview

Latest activity by Product Engineering
  • Product Engineering commented,

    Hi Terrie.  This feature went live last Thursday.  Thanks for asking.  When you log into CIM, you should now see a new tab for Tasks.  You can switch between your main dashboard and tasks using the...

  • Product Engineering created an article,

    New Note Task Feature

    Summary Assign and track tasks from notes Background This feature addresses multiple requests from users for the ability to “Log into CIM and see everything I need to do”. What is it? Essentially a...

  • Product Engineering created an article,

    Service Dates Now Available on Pre-Authorizations

    What's New As of the CIM Release on March 10, 2020, users will be able to add dates to services on Pre-Authorizations.  Here are a few of the changes you will see in the various CIM tools.   Submit...

  • Product Engineering created an article,

    New Notes: Features and Functionality

    What's New An updated version of notes is now available in CIM.  You will be given the option to use this display the next time you view notes within CIM.  This new version has several new enhancem...

  • Product Engineering commented,

    Good Afternoon Tami. Someone from our team will be reaching out to you via email to help you out.   Thank you, Aaron  

  • Product Engineering created an article,

    CareOregon CIM Access Instructions

    To access the CIM3 application, you will need to log into PH Tech | id first. The URL for this is Your account has been migrated over from the pre-production CIM (development...

  • Product Engineering created an article,

    Health Share Provider Portal Access Instructions

    Please complete the following steps to set up your new account for access to Health Share of Oregon data in CIM.  After January 1, 2020, you will need to use this account for continued access to th...

  • Product Engineering created an article,

    DMAP Line Search: Now Features OHA Guidelines

    What's New You can now drill into specific guideline notes directly from our DMAP Line Search tool.  This means that, in addition to being able to check the funding level of specific diagnosis and ...

  • Product Engineering created an article,

    New code group lookup tool in Referral Manager

    What's New As part of our continued effort to improve CIM’s user experience, a new version of the Procedure Code Group Lookup tool is  available while viewing authorizations. Previously, users coul...

  • Product Engineering created an article,

    Multiple Service Lines on Authorizations

      Whats Changing CIM supports multiple service lines on authorizations (enabled on a per-plan basis). Each individual service line contains its own: Procedure Code Procedure Code Group Status Max ...